Un questionnaire de satisfaction est un instrument de récolte d'information, employé dans les démarches d'assurance qualité pour l'évaluation de la satisfaction du client.
Wikimedia Foundation. 2010.
Contenu soumis à la licence CC-BY-SA. Source : Article Questionnaire de satisfaction de Wikipédia en français (auteurs)
Computer user satisfaction — (and closely related concepts such as System Satisfaction, User Satisfaction, Computer System Satisfaction, End User Computing Satisfaction) is the attitude of a user to the computer system (s)he employs in the context of his/her work… … Wikipedia
Job satisfaction — describes how content an individual is with his or her job. The happier people are within their job, the more satisfied they are said to be. Job satisfaction is not the same as motivation, although it is clearly linked. Job design aims to enhance … Wikipedia
Minnesota Satisfaction Questionnaire — Champ d application Psychologie du travail Version Originale Auteur(s) Weiss DJ, Dawis RV, England GW, Lofquise LH … Wikipédia en Français
Customer satisfaction — Customer satisfaction, a term frequently used in marketing, is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as the number of customers, or percentage of total… … Wikipedia
Customer satisfaction dimensions — One of the indicators of a company’s health, customer satisfaction, can be found through market analysis. Satisfied customers usually lead to more sales and profit, making it a strong indicator of company performance. Kekre, Krishnan, and… … Wikipedia
MSQ — Minnesota Satisfaction Questionnaire Minnesota Satisfaction Questionnaire Champ d application Psychologie du travail Version Originale Auteur(s) Weiss DJ, Dawis RV, England GW, Lofquise LH. D … Wikipédia en Français
MSQ — mental status questionnaire; Minnesota satisfaction questionnaire … Medical dictionary
PSQ — Parent Symptom Questionnaire; Patient Satisfaction Questionnaire … Medical dictionary
MSQ — • mental status questionnaire; • Minnesota satisfaction questionnaire … Dictionary of medical acronyms & abbreviations
PSQ — • Parent Symptom Questionnaire; • Patient Satisfaction Questionnaire … Dictionary of medical acronyms & abbreviations
